We are sorry to hear that you are unhappy with the updated version of our game. We recently released a huge update, mostly because we had to, but also because we believed we could make the game much better.

Fact is, the old version was rapidly ageing from a technology point of view, severely limiting our options in terms of what we could do with every new version of iOS. Apple is modernising their software on an annual basis – e.g. the move from 32-bit to 64-bit apps or different screen sizes on new devices – and we often have to react, because large and small incompatibilities can and do appear. Like a boat full of holes it gets harder to patch up again every year, so we had to make a decision to future proof our games at some point.

We took the opportunity to upgrade the game’s appearance and functionality at the same time. We do believe we improved the game in many ways, but we were also aware that not everyone would like everything we changed.

All is not lost necessarily. If you get in touch and give us more specific information about which features you preferred in the old version, we can take that into consideration for our next update. All our games are considered for updates and/or sequels and we are more than happy to pass on your thoughts to our design team.

We are sorry to hear that you are unhappy with our game. I would like to assure you that the inclusion of new consumable in-app-purchases is entirely additive in nature. The game mechanics are in no way altered or tweaked to encourage sales. The rule set governing the game and the dealing of hands is entirely random and as such identical to older versions of the game. The new included options are designed to offer more choice to players without taking anything away.

We will look into communicating this fact better and apologise if we have caused any upset. All our games are considered for updates and/or sequels and we will pass on your thoughts to our design team.

We are sorry to hear that you are unhappy with our game. As part of our recent update we changed the way we ask people to rate our games from a standard iOS prompt, that pauses the game and requires a response, to a messaging board that in most cases does not stop the game and can be safely ignored.

Why did we do this?

a) What we were hoping to achieve is to reach our customers in a more friendly and less intrusive manner than the standard approach used in many apps on the App Store, prioritising free choice over forced response. This may not have worked out as hoped, and we apologise for it.

b) Your votes count! Without ratings and reviews our games are harder to find, which leads to less people playing which means we can invest less into upkeep and making more free games. We love we what we do and take a lot of care over it, but we are a small independent company and reliant on growing the community. Ratings are a crucial part of that.

All our games are considered for updates and/or sequels and if you get in touch your thoughts will be heard. We are actively looking into refining the ratings process and hope to issue an update with tweaks in the near future.